Frequently Asked Questions
Everything you need to know about our vintage-inspired electronics.
Are Retro Remake products original vintage items or new builds?
All our products are brand-new electronics housed in meticulously crafted retro-style shells. You get the classic aesthetic of the past with the reliability and features of modern technology.
What is your warranty policy on electronic components?
We offer a comprehensive 12-month warranty on all internal hardware. If you experience any technical defects, we will repair or replace your unit at no additional cost.
How long does shipping take for international orders?
Standard international shipping typically takes 7 to 14 business days. Expedited options are available at checkout if you need your retro gear sooner.
Can I return a product if it doesn't fit my home decor?
Yes, we offer a 30-day hassle-free return policy. As long as the item is in its original packaging and condition, you can return it for a full refund.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay.
Do your products come with modern connectivity like Bluetooth?
Absolutely. While our designs look vintage, most of our audio products include Bluetooth 5.0, USB-C charging, and auxiliary inputs for modern convenience.