Returns & Exchanges
At Retro Remake, we want you to be completely satisfied with your vintage-inspired electronics. If your purchase doesn't meet your expectations, you can return it within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Pack Your Items
Carefully place the product in its original packaging, including all manuals, cables, and accessories, to ensure a safe transit back to our warehouse.
Label and Ship
Affix the prepaid shipping label provided in your confirmation email to the outside of the box and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our technicians verify the item's condition, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing